Sheraton Charlotte Hotel

Very beautiful facility

My wife and I celebrated our 6th anniversary by taking in a Suns game in Charlotte and staying at the Sheraton Charlotte Hotel. The location was PERFECT if your attending a game at Spectrum Center, NASCAR Hall of Fame, Bank of America, or one of five different wonderful Museums. Seriously the price is perfect and so close to many of the things I feel people go to Charlotte to visit. Our trip was supposed to start on the 5th but due to unfortunate and unforseen circumstances we were not able to get there till almost 10 pm the next night. The hotel manager was very understanding and was willing to help us out. This is rare in today's hotel world and I understand the whole insurance thing which is helpful. But it's also nice that there are still people who understand that life happens as well. This was one of the cleanest hotels we've stayed in during our travels. The young man at the door to the two young men at the front desk were nothing but extremely friendly and helpful with anything that was needed. If every hotel had staff as welcoming and hotel as clean as here life would be so much better when on the road. We've decided that this will be a trip which we will make several more times and there is no hotel that we will be staying at than Sheraton. I'm really not getting the negative reviews about the hotel because I promise we didn't see one thing that is stated on the reviews. I have no problem posting if something is not up to it's standard but I just didn't see it here. I promise you want be disappointed if you give them a chance. I unfortunately didn't take any photos of hotel but have attached a picture collage of distances from three of the places I mentioned to show just how perfect the location is. Thank you to all the staff which helped made our anniversary trip even more enjoyable than what was expected.

Chuck, the Valet attendant was excellent. He helped me through the checkin process and even walked my bags up to the room. This didn’t happen the last time and while it wasn’t needed, it wss such a nice gesture. Mr shuler showed just a little frustration with some of the checkin process at the front desk but was very helpful after. I’ll always choose this hotel when I’m in Charlotte. The room was clean and fresh. I felt safe and appreciate everything.

I loved the cleanliness of the rooms and overall hotel property. The staff were very kind and patient with all our requests. We changed our mind on going out to dinner and decided to order food from the restaurant downstairs was amazing and met our expectations.

I attended an event at the hotel that I initially didn't have interest in but it was an AMAZING experience. Complementary bottles of water. Power access on nightstand. Charisma was amazing in the diner. Front desk staff warm and helped get me in a room early. 10 min walk to my venue. Goodnight sleep, great bathroom amenities.