Sheraton Charlotte Hotel

Very beautiful facility

I liked the size of the room, I wish it had a microwave just in case I needed to warm some food. The shower was a nice size, and I loved the in-shower products

All the staff was courteous. We especially liked the customer service that Devine provided in helping us getting the room setup for us for our stay. She helped us to have a very memorable experience at your property! We liked that the hotel was close to everything in the city and good food on site. The view was really good from our room.

My wife and I celebrated our 6th anniversary by taking in a Suns game in Charlotte and staying at the Sheraton Charlotte Hotel. The location was PERFECT if your attending a game at Spectrum Center, NASCAR Hall of Fame, Bank of America, or one of five different wonderful Museums. Seriously the price is perfect and so close to many of the things I feel people go to Charlotte to visit. Our trip was supposed to start on the 5th but due to unfortunate and unforseen circumstances we were not able to get there till almost 10 pm the next night. The hotel manager was very understanding and was willing to help us out. This is rare in today's hotel world and I understand the whole insurance thing which is helpful. But it's also nice that there are still people who understand that life happens as well. This was one of the cleanest hotels we've stayed in during our travels. The young man at the door to the two young men at the front desk were nothing but extremely friendly and helpful with anything that was needed. If every hotel had staff as welcoming and hotel as clean as here life would be so much better when on the road. We've decided that this will be a trip which we will make several more times and there is no hotel that we will be staying at than Sheraton. I'm really not getting the negative reviews about the hotel because I promise we didn't see one thing that is stated on the reviews. I have no problem posting if something is not up to it's standard but I just didn't see it here. I promise you want be disappointed if you give them a chance. I unfortunately didn't take any photos of hotel but have attached a picture collage of distances from three of the places I mentioned to show just how perfect the location is. Thank you to all the staff which helped made our anniversary trip even more enjoyable than what was expected.

The room was great for 4 people. Double bed with a TV, mini fridge, shower head, and lots of lamp plus a big mirror. Great distance location around downtown Charlotte. I checked, and it was 0.7 miles from downtown. My sisters like the atmosphere , the game room next to the bar & grill.